X Bit Privacy Policy – How Your Data Is Kept Secure

This Privacy Policy ("Policy") applies to all users of the X Bit platform. By creating an account, browsing, or using any of our services, you confirm that you have read and agreed to this Policy.

X Bit believes privacy is a fundamental right. We collect only the data we need, and use it solely to improve your experience. Complying with applicable data protection laws in Bangladesh is a responsibility we take seriously.

X Bit collects three types of data: information you provide directly, information collected automatically through your usage, and information required for identity verification.

X Bit uses your information only for specified purposes. It is never used beyond those purposes.

• Account Management: Login verification, password reset, and account security
• Processing Transactions: Processing deposits and withdrawals, maintaining transaction history
• Identity Verification (KYC): Meeting legal obligations and preventing fraud
• Support Services: Troubleshooting and Providing Personalized Assistance
• Experience Improvement: Understanding your preferences to show relevant promotions and offers
• Security Monitoring: Detecting unusual activity to protect your account

X Bit never sells or shares your data with advertisers or any third party for commercial purposes. However, limited data sharing may occur in specific circumstances:

When Limited Sharing Occurs:

• Payment Processors: Necessary information is passed to Mobile Pay and Nagad systems to process transactions — this is a standard technical procedure.
• Legal Obligations: X Bit is legally required to share information upon receipt of a valid order from a court or government authority.
• Technology Partners: Server and cloud service providers handle limited data under strict security agreements.
• Fraud Prevention: Regulatory authorities may be notified if money laundering or fraud is suspected.

X Bit does not hold your data longer than necessary. Your information is retained while your account is active. After account closure, certain data may be kept for a defined period to meet legal requirements.

X Bit uses cookies to enhance your browsing experience. Cookies are small files stored in your browser that help the site recognize you.

Cookies used by X Bit:

• Essential Cookies: Required to maintain your login session and ensure security. These cannot be disabled.
• Functional Cookies: To remember your language and preferences. Optional.
• Analytics Cookies: Used to understand which parts of the site are most visited. Optional.

You can disable optional cookies from your browser settings, though some features may not function properly as a result.

As an X Bit user, you have certain important rights over your personal data:

To exercise these rights, contact X Bit Support via email or live chat.

X Bit's services are strictly for users aged 18 and above. We do not knowingly collect data from minors. Any account found to belong to a minor will be suspended immediately and all associated data will be deleted.

If you suspect a family member is using X Bit on behalf of a minor, please contact our support team immediately.

If you have any questions or concerns about this privacy policy, contact X Bit. Our privacy team aims to respond within 24 hours on business days.

If this policy undergoes major changes, you will be notified at your registered email address 7 days in advance. Minor updates will be reflected on this page.